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choosing IT consulting partner

1. Does MCA only work with businesses in Tennessee?

Our core service areas are Chattanooga, Nashville, Cleveland, Brentwood, and Franklin, but we also support clients nationwide through our remote and nationwide IT service offerings.

2. Do we have to commit to ongoing services to get a roadmap built?

No. IT roadmap development can be engaged as a standalone project, though many clients choose to continue with ongoing managed services once the roadmap is in place.

3. What industries does MCA typically work with?

We work across a wide range of industries and business sizes, tailoring each roadmap and consulting engagement to the specific compliance and operational needs of that industry.

4. How is MCA different from a typical break-fix IT provider?

A break-fix provider focuses on resolving issues as they come up. MCA operates as a strategic consulting partner, planning ahead so fewer issues occur in the first place.

5. How do we get started with MCA?

The best first step is an exploratory conversation about your current environment and goals, which you can set up directly through our contact page or by asking about our strategic IT consulting services.

Kristen Stone

Kristen Stone is the Director of Business Process at MCA Technology Solutions (Mike Collins & Associates), a Chattanooga-based managed IT solutions provider. In more than 18 years at MCA, she has advanced from Vendor Relations to her current leadership role, where she streamlines the processes behind MCA's IT services, vendor partnerships, and daily operations. Her background in project and vendor management gives her practical insight into technology procurement and choosing the right IT partners. A University of Tennessee, Knoxville alumna, Kristen writes about IT planning, vendor strategy, and the business side of technology.