We believe in openly sharing our expertise, whether you’re one of our clients or not. That’s what our resource center is all about. If you’re looking for IT resources, this is the perfect place to find whitepapers, blog posts and case studies.
Please help yourself. All of it is freely available, no strings attached.
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Keep Your Email Secure: Best Practices Cheat Sheet
Your email inbox seems like a safe place, but it is often where data loss starts. Phishing, viruses in attachments and simple employee error can cause big problems in the email realm. So, how do you keep your inbox safe? Here are some indispensable tips to follow for yourself and your employees.
A Definitive 2019 Technology Checklist For SMBs
Adopting the latest SMB technology can make your business more efficient. When you improve your business’s efficiency, you can expect to see your productivity numbers rise quickly. Start by exploring the following six tools so you can decide whether they fit your business’s needs.
Business IT costs: what to spend more on and what to cut?
IT is essential in the modern business world, which means you can’t avoid paying for it. With the right approach, however, you can reduce your costs.
IT cost calculator: How much should you spend on IT?
IT spending is a fundamental part of any modern business. Tackling it properly is a challenge – but we can help. Here’s what you need to know.
7 signs that tell you it’s time to look for a new IT services provider
]Is your business uptime the best it can be? If not, it could be time to look for a new IT services provider that helps you run your business better.
3 Important Help Desk Metrics
In this article, we’re going to discuss important help desk statistics you should be aware of to be sure you have the best experience possible.
Does your IT help desk provider do this? They should.
When you choose an IT help desk provider, you want a partner who understands your business and supports your IT needs with minimal fuss. What should you expect from your help desk service, and how do you know when you’ve found the right fit for your company?
The most important part of IT support you’re probably not thinking about
Demand for IT services is growing all the time, whether it’s for in-house network support or managed services. Let’s consider why the humans behind your IT are so important, and what you should look for when you’re choosing an IT support partner for your company.
Essential guide to turning your employees into cybersecurity assets
Maintaining cybersecurity is one of the biggest challenges facing companies in 2019. Training employees regularly on the importance of cybersecurity can help companies maintain a secure environment. Here are some important tools and tactics your employees should be aware of.
4 ways technology and an IT partner can improve your business reputation
Being able to preserve and protect your reputation is crucial for all businesses. From communication and consistency to flexibility and control, here are four key ways you can improve your business reputation with the help of the right IT partner.
Not all IT partners are the same. Does your vendor do this?
Finding the right IT partner is just as important (and sometimes just as challenging) as trying to find the right doctor. With so many options to choose from out there, how do you know which technology partner is going to be the best fit for your business?
The biggest cybersecurity concerns for 2019
Cybersecurity is an ongoing concern for individuals and businesses alike. From protecting massive amounts of data and equipment to training employees to cope with attacks, the following are some of the biggest cybersecurity concerns that will impact you in 2019.
The essential components of a solid cybersecurity strategy
Having a strong cybersecurity strategy is an absolute must when it comes to the success of your business. Security should never be an afterthought. It should be the top priority of senior management. This guide covers definitions of threats and various security measures to protect your business.
Your guide to working remotely without risking a security breach
If you often find yourself needing to use public WiFi connections, it might be worth looking into a virtual private network (VPN). VPNs encrypt your data, helping to keep your connection and your data secure. A VPN can also allow you to access your home or business network while traveling.
How your disaster recovery plan can make you more productive
A good disaster recovery plan (DRP) can be extremely useful in a crisis. But the value of a recovery plan during a disaster isn’t the only reason to spend some time creating one. Here are four ways in which a solid Disaster Recovery Plan can help your business, even during non-crisis times.
The quick guide to business continuity
There are some things in business you can predict with accuracy, but there’s a lot that’s anything but predictable. The good news is that you you don’t have to be out of control, even when everything around you feels like chaos. Not if you have a plan. Specifically, a business continuity plan.
Weighing the Pros and Cons of Local and Cloud-Based Backups
Nearly 50 percent of all cyber-attacks target small businesses. Rather than losing all of your data due to a network crash or ransomware attack, you need to think about how to back up your data.
Office 365 pro tips to make your life easier
Among many others, there are tools for managing contacts, calendars and tasks, for writing and editing documents, and for voice and video conferencing.
7 Things You Should do Before You Contact IT Support
Your IT help desk has the knowledge and skills to help resolve almost any IT-related issue… but before you make that call, there are some things you may wish to try that could help instantly resolve your problem, and which will, in any event, make the process of getting help for your problem faster and smoother.
7 great tech gifts for the 2018 holiday season
Consider these suggestions to make it a happy season for your friends, family, and colleagues. Fun and practicality can go hand in hand under the tree this year.
6 cloud solutions every SMB should have
Whether it’s faster internal communication, better relationships with customers, or launching your own online business, the cloud can be the foundation for real growth.
6 steps to take before choosing the right cloud solution for your business
More businesses have been making the most of cloud solutions and enjoying the competitive edge that comes with it. The great thing about cloud computing is that is can be tweaked and altered almost constantly to quickly meet the changes in an organization.
What is the hybrid cloud and how can you use it?
Learning about the benefits of hybrid cloud technology by learning about some of the ways other companies already use it. Whether you use a public or private server, you should think about the benefits of hybrid cloud solutions to determine whether the technology can help your business thrive.
DIY network maintenance every business owner should know
Network maintenance probably isn’t your favorite part of being a business owner. Unfortunately, it’s probably at the top of the list of things that keep you up at night. So while there definitely is reason to be concerned, you can alleviate some of the risk by following a few simple strategies.
5 reasons to consider outsourced IT support
Deciding to outsource can be daunting. Running an SMB means having to do several jobs at once, but when it comes to your IT maintenance you can maximize the efficiency of your workforce by using the specialized services of outsourced IT support.
7 useful tips for IT project management
Effective IT project management can be tough for SMB owners, especially if you don’t have adequate staff or resources. From utilizing online tools to becoming a better delegator, here are 7 useful tips you can put into practice on your next project.
Painless hardware updates and upgrades
Every business needs to update its hardware from time to time. The problem for many businesses, though, is that hardware updates can be disruptive and difficult to manage without negatively affecting day-to-day operations. Luckily, if approached correctly, hardware upgrades don’t have to be a hassle.
How to pick the right business server for your SMB
No matter whether you’re running an e-commerce store or doing some powerful number-crunching, your small business will eventually need a business server. With so many options on the market, it can be tough to know how to start your search—especially without the dedicated IT expertise of a larger company.
4 signs that it’s time to replace business hardware
Hardware has become a crucial aspect of business success. Without the right hardware, you can’t track data, run new software, or help your employees collaborate with each other. But at a certain point, you’ll need to replace business hardware to keep up with your technological needs.
The MCA approach to disaster recovery
There’s a big difference between disaster recovery and business continuity. Disaster recovery is the action plan to recover critical systems. Business continuity is the execution of the preventative plan to keep all aspects of your business running despite an interruption.
Which is better: a solid data recovery process, or a good data backup system?
Organizations that want to safeguard their information in the event of data loss have two major options: data recovery and data backup. In this article, we’ll discuss the definitions of each of these options, and why any robust data protection strategy must include both approaches.
Hardware disposal pro tips for small business leaders
Having the latest tech tools at your disposal is essential to your company’s success. Whenever you get new business hardware, you’ll be left with old hardware you may no longer need. Here are a few of the steps your company should take to make hardware disposal easier, safer and more efficient.
4 reasons SMB owners should use managed IT services
Unless you’re an IT guru, you probably have someone else take care of your IT needs. For many, that means keeping an IT person on staff or paying for hourly help. There’s another option. If you’ve thought about managed IT services, here are four things that you should consider.
Customers Talk, We Listen
It is the goal of MCA to listen to our customersand and…
Walker County Schools…
The Walker County School District is a public school… Georgia…
Business IT costs: what to spend more on and what to cut?
IT is essential in the modern business world, which means you can’t avoid paying for it. With the right approach, however, you can reduce your costs.
3 Important Help Desk Metrics
In this article, we’re going to discuss important help desk statistics you should be aware of to be sure you have the best experience possible.
Does your IT help desk provider do this? They should.
When you choose an IT help desk provider, you want a partner who understands your business and supports your IT needs with minimal fuss. What should you expect from your help desk service, and how do you know when you’ve found the right fit for your company?
The most important part of IT support you’re probably not thinking about
Demand for IT services is growing all the time, whether it’s for in-house network support or managed services. Let’s consider why the humans behind your IT are so important, and what you should look for when you’re choosing an IT support partner for your company.
Not all IT partners are the same. Does your vendor do this?
Finding the right IT partner is just as important (and sometimes just as challenging) as trying to find the right doctor. With so many options to choose from out there, how do you know which technology partner is going to be the best fit for your business?
7 great tech gifts for the 2018 holiday season
Consider these suggestions to make it a happy season for your friends, family, and colleagues. Fun and practicality can go hand in hand under the tree this year.
5 reasons to consider outsourced IT support
Deciding to outsource can be daunting. Running an SMB means having to do several jobs at once, but when it comes to your IT maintenance you can maximize the efficiency of your workforce by using the specialized services of outsourced IT support.
Painless hardware updates and upgrades
Every business needs to update its hardware from time to time. The problem for many businesses, though, is that hardware updates can be disruptive and difficult to manage without negatively affecting day-to-day operations. Luckily, if approached correctly, hardware upgrades don’t have to be a hassle.
Which is better: a solid data recovery process, or a good data backup system?
Organizations that want to safeguard their information in the event of data loss have two major options: data recovery and data backup. In this article, we’ll discuss the definitions of each of these options, and why any robust data protection strategy must include both approaches.
4 reasons SMB owners should use managed IT services
Unless you’re an IT guru, you probably have someone else take care of your IT needs. For many, that means keeping an IT person on staff or paying for hourly help. There’s another option. If you’ve thought about managed IT services, here are four things that you should consider.
The essential components of a solid cybersecurity strategy
Having a strong cybersecurity strategy is an absolute must when it comes to the success of your business. Security should never be an afterthought. It should be the top priority of senior management. This guide covers definitions of threats and various security measures to protect your business.
Your guide to working remotely without risking a security breach
If you often find yourself needing to use public WiFi connections, it might be worth looking into a virtual private network (VPN). VPNs encrypt your data, helping to keep your connection and your data secure. A VPN can also allow you to access your home or business network while traveling.
Weighing the Pros and Cons of Local and Cloud-Based Backups
Nearly 50 percent of all cyber-attacks target small businesses. Rather than losing all of your data due to a network crash or ransomware attack, you need to think about how to back up your data.
Office 365 pro tips to make your life easier
Among many others, there are tools for managing contacts, calendars and tasks, for writing and editing documents, and for voice and video conferencing.
6 cloud solutions every SMB should have
Whether it’s faster internal communication, better relationships with customers, or launching your own online business, the cloud can be the foundation for real growth.
6 steps to take before choosing the right cloud solution for your business
More businesses have been making the most of cloud solutions and enjoying the competitive edge that comes with it. The great thing about cloud computing is that is can be tweaked and altered almost constantly to quickly meet the changes in an organization.
What is the hybrid cloud and how can you use it?
Learning about the benefits of hybrid cloud technology by learning about some of the ways other companies already use it. Whether you use a public or private server, you should think about the benefits of hybrid cloud solutions to determine whether the technology can help your business thrive.
7 signs that tell you it’s time to look for a new IT services provider
]Is your business uptime the best it can be? If not, it could be time to look for a new IT services provider that helps you run your business better.
Does your IT help desk provider do this? They should.
When you choose an IT help desk provider, you want a partner who understands your business and supports your IT needs with minimal fuss. What should you expect from your help desk service, and how do you know when you’ve found the right fit for your company?
The most important part of IT support you’re probably not thinking about
Demand for IT services is growing all the time, whether it’s for in-house network support or managed services. Let’s consider why the humans behind your IT are so important, and what you should look for when you’re choosing an IT support partner for your company.
The quick guide to business continuity
There are some things in business you can predict with accuracy, but there’s a lot that’s anything but predictable. The good news is that you you don’t have to be out of control, even when everything around you feels like chaos. Not if you have a plan. Specifically, a business continuity plan.
Weighing the Pros and Cons of Local and Cloud-Based Backups
Nearly 50 percent of all cyber-attacks target small businesses. Rather than losing all of your data due to a network crash or ransomware attack, you need to think about how to back up your data.
6 steps to take before choosing the right cloud solution for your business
More businesses have been making the most of cloud solutions and enjoying the competitive edge that comes with it. The great thing about cloud computing is that is can be tweaked and altered almost constantly to quickly meet the changes in an organization.
What is the hybrid cloud and how can you use it?
Learning about the benefits of hybrid cloud technology by learning about some of the ways other companies already use it. Whether you use a public or private server, you should think about the benefits of hybrid cloud solutions to determine whether the technology can help your business thrive.
How to pick the right business server for your SMB
No matter whether you’re running an e-commerce store or doing some powerful number-crunching, your small business will eventually need a business server. With so many options on the market, it can be tough to know how to start your search—especially without the dedicated IT expertise of a larger company.
The MCA approach to disaster recovery
There’s a big difference between disaster recovery and business continuity. Disaster recovery is the action plan to recover critical systems. Business continuity is the execution of the preventative plan to keep all aspects of your business running despite an interruption.
Which is better: a solid data recovery process, or a good data backup system?
Organizations that want to safeguard their information in the event of data loss have two major options: data recovery and data backup. In this article, we’ll discuss the definitions of each of these options, and why any robust data protection strategy must include both approaches.
4 reasons SMB owners should use managed IT services
Unless you’re an IT guru, you probably have someone else take care of your IT needs. For many, that means keeping an IT person on staff or paying for hourly help. There’s another option. If you’ve thought about managed IT services, here are four things that you should consider.
7 signs that tell you it’s time to look for a new IT services provider
]Is your business uptime the best it can be? If not, it could be time to look for a new IT services provider that helps you run your business better.
The most important part of IT support you’re probably not thinking about
Demand for IT services is growing all the time, whether it’s for in-house network support or managed services. Let’s consider why the humans behind your IT are so important, and what you should look for when you’re choosing an IT support partner for your company.
The biggest cybersecurity concerns for 2019
Cybersecurity is an ongoing concern for individuals and businesses alike. From protecting massive amounts of data and equipment to training employees to cope with attacks, the following are some of the biggest cybersecurity concerns that will impact you in 2019.
The essential components of a solid cybersecurity strategy
Having a strong cybersecurity strategy is an absolute must when it comes to the success of your business. Security should never be an afterthought. It should be the top priority of senior management. This guide covers definitions of threats and various security measures to protect your business.
Your guide to working remotely without risking a security breach
If you often find yourself needing to use public WiFi connections, it might be worth looking into a virtual private network (VPN). VPNs encrypt your data, helping to keep your connection and your data secure. A VPN can also allow you to access your home or business network while traveling.
What is the hybrid cloud and how can you use it?
Learning about the benefits of hybrid cloud technology by learning about some of the ways other companies already use it. Whether you use a public or private server, you should think about the benefits of hybrid cloud solutions to determine whether the technology can help your business thrive.
DIY network maintenance every business owner should know
Network maintenance probably isn’t your favorite part of being a business owner. Unfortunately, it’s probably at the top of the list of things that keep you up at night. So while there definitely is reason to be concerned, you can alleviate some of the risk by following a few simple strategies.
Hardware disposal pro tips for small business leaders
Having the latest tech tools at your disposal is essential to your company’s success. Whenever you get new business hardware, you’ll be left with old hardware you may no longer need. Here are a few of the steps your company should take to make hardware disposal easier, safer and more efficient.
4 reasons SMB owners should use managed IT services
Unless you’re an IT guru, you probably have someone else take care of your IT needs. For many, that means keeping an IT person on staff or paying for hourly help. There’s another option. If you’ve thought about managed IT services, here are four things that you should consider.
Your guide to working remotely without risking a security breach
If you often find yourself needing to use public WiFi connections, it might be worth looking into a virtual private network (VPN). VPNs encrypt your data, helping to keep your connection and your data secure. A VPN can also allow you to access your home or business network while traveling.
