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IT roadmap

1. Do we need to already know our technology priorities before working with an IT consultant?

No. Part of the process is helping you identify and prioritize those needs. Coming in with a rough sense of your business goals is enough to get started.

2. How much input does our team need to provide during the process?

Meaningful input, mainly through a handful of stakeholder interviews and access to your current systems. The heavy lifting of assessment and drafting is handled by your IT consulting partner.

3. Can an existing roadmap be revised instead of starting from scratch?

Yes. If you already have a roadmap that’s outdated or was never fully developed, it’s usually faster to update it than to rebuild the entire plan from the ground up.

4. What if our budget is limited, can we still build a useful roadmap?

Absolutely. A roadmap is especially valuable with a limited budget, since it helps you sequence spending around what matters most instead of spreading a small budget too thin.

5. Does the roadmap include implementation, or just planning?

The roadmap itself is the planning document. Implementation of each initiative is typically scoped and executed as its own project once it’s reached in the timeline.

Kristen Stone

Kristen Stone is the Director of Business Process at MCA Technology Solutions (Mike Collins & Associates), a Chattanooga-based managed IT solutions provider. In more than 18 years at MCA, she has advanced from Vendor Relations to her current leadership role, where she streamlines the processes behind MCA's IT services, vendor partnerships, and daily operations. Her background in project and vendor management gives her practical insight into technology procurement and choosing the right IT partners. A University of Tennessee, Knoxville alumna, Kristen writes about IT planning, vendor strategy, and the business side of technology.